Return & Refund Policy

At our store, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect item, please contact us within 3 days of receiving your order.

Due to hygiene reasons, undergarments and intimate wear cannot be returned or exchanged once opened, used, or worn.

To request a return or replacement, please contact our support team with your order number and clear photos of the item received.

Refunds or replacements will only be approved for:

• Wrong item received
• Damaged or defective product
• Missing items in the order

Approved refunds will be processed within 5–7 business days.

For any questions regarding returns or refunds, please contact our customer support team.